Customer care & wholesale

Talk to 100Vaping

A question about a device, a live order, or pricing for your shop? Send us a message and a real person will get back to you — no bots, no ticket queues.

Replies in English, usually within 1 business day Email & WhatsApp support EU warehouse stock for selected lines

WhatsApp

Fastest channel for order updates, stock checks and quick photos.

Wholesale & bulk

Price tiers, MOQ and container planning for retailers and distributors.

  • Send usBrand & model, quantities, destination country
  • You getA tiered quote and the fastest shipping option
Request a quote
Make it fast

What to include in your message

The more detail you send up front, the fewer round trips we need.

  • Order number — for anything related to an existing purchase.
  • Product name or link — copy the URL from our shop if you can.
  • Quantities & flavours — per SKU, for wholesale pricing.
  • Destination country — so we quote the right shipping line.
  • Photos or video — for faulty devices, this usually solves it in one reply.
What happens next

From message to answer

Every enquiry is read by our team, not routed through a chatbot.

  1. We confirm the detailsOrder, SKU or stock status — checked against the live warehouse list.
  2. You get a clear answerPricing, availability, shipping window, or a resolution for a faulty item.
  3. We stay on itTracking numbers and follow-ups land in the same WhatsApp or email thread.

Frequently asked

The questions we answer most often before an order ships.

What is the minimum order quantity for wholesale?
MOQ depends on the brand and model — most lines start at 10–20 units per flavour. Send us the SKUs you are interested in and we will confirm stock, tiered pricing and the most economical shipping option for your country.
Do you ship across Europe?
Yes. Selected products are available from our EU warehouse for faster delivery, while the rest are dispatched from our international warehouse. Delivery windows and any import duties depend on your destination — we confirm both before you pay.
Which payment methods can I use?
Card payments are supported, including Google Pay and Apple Pay where available. Bank transfer is also accepted, and is the usual route for larger wholesale orders.
Where do your products come from?
We only list devices from established manufacturers and authorised supply channels. If you need batch or authenticity information for a specific SKU before ordering, just ask — we will share what the supplier provides.
Can I change or cancel an order?
Message us on WhatsApp with your order number as soon as possible. Orders can normally be amended before they are packed; once dispatched, our returns policy applies.
Is there an age restriction?
Yes. Our products are intended for adults only — 18+ or the legal vaping age in your country, whichever is higher. By ordering you confirm you meet that requirement.

Ready to stock up?

Browse the full catalogue, or send us your list and we will build the quote.

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100Vaping sells vaping products intended for adults only. You must be of legal vaping age in your country to purchase. Please dispose of batteries and devices responsibly.